• facebook.png
  • twitter.png
  • instagram.png
  • tumblr.png
  • soundcloud.png
  • Behance.png
  • linkedin.png
  • society6.png

FAQ

01

What are your t-shirt sizes like?

 

Here is a detailed size guide to help you pick the best t-shirt for you.  All t-shirts are unisex.

02

What is your returns policy?

 

All of the items on the store are non refundable, so please make sure you purchase the best size for you by following the size guide.  If there is a problem with your order other than its size, please send me a message via the contact page and I will try to help you as best I can.  

 

If your item absolutely must be returned, I can only offer store credit in return.  You must contact me within one week of receiving your order and I must receive the item within two weeks from your email.  Please be aware that there may be a 20% restocking fee to cover the time it takes to update the database and stock options.  

 

The cost to return an item will be your responsibility and must be sent by first class recorded mail. The item must be returned unworn and in the condition that you received it.  Please package the item appropriately to prevent any damage and insure that all tags are still attached to the garment. 

 

I do not replace items that experience wear and tear or quality control issues.  However, I would greatly appreciate if you could let me know if you do have any problems like this so that I can prevent any future occurrences.

 

Returns and refunds are not accepted on prints or original artwork under any circumstances.

 

03

What about shipping?
 

I will ship to anywhere in the world, where possible! Cost of shipping depends on where I'm sending the item its weight. Shipping is calculated on the cart page, before checkout.

 

I will only be able to ship to the address attached to your PayPal account so please make sure it is up to date.  If you need to change your address after shipping, you must contact me within three days of placing your order.

 

All items will need to be signed for.

04

When will I receive my item?
 

Once your order has been processed, your t-shirt or poster will be printed, which can take up to one week. Shipping within mainland France can take up to five working days.  Shipping overseas can take a little bit longer.

 

If you have not received your item within three weeks, please contact me.

05

How do I pay?

 

All orders are paid for via PayPal.  This is the fastest and most secure method of payment, for you and for me.

06

I've ordered one of your items from Society6 but I'm not happy with it...

 

If you have ordered something via Society6, you will need to take a look at their returns policiy, via their help page.

Copyright © 2019 Lokhaan